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We are Home-Check, part of the Stein Group
The Stein business has, over time, developed into a true multi-service provider, with all of the skills necessary to deliver electrical, mechanical, plumbing, and zero carbon solutions.
Just as the Stein business has evolved, so too have we, and Home-Check now also provide a wide range of services, as well as comprehensive multi-service Cover Plans to customers of any size, and can give you complete peace of mind by covering your Home Electrics, Full Heating System, Plumbing, Drains, and Fire & Security systems, all of which is delivered by our directly employed Engineers, 24 hours a day, 365 days of the year!
Yes, unlike many of our competitors that operate nationally through a network of sub-contractors, Home-Check is a local based company with our Head Office in Uddingston, and another office in Edinburgh.
When one of our Engineers arrives at your property, you'll know they work for Home-Check as they'll arrive in a fully branded vehicle and uniform, and will present our Company's identification for your peace of mind.
In fact, when you use Home-Check, you'll have the added security of knowing the Engineer's name in advance, as our automated Job Management system advises you of that via email/SMS, and keeps you updated on their progress coming to you.
Home-Check offer a wide range of Electrical & Mechanical Engineering services including Cover Plans through our directly-employed Field Services team, including:
Check out our range of services here!
Absolutely!
We're committed to providing outstanding Service Delivery, and dedicated to creating life-long relationships though excellent Customer Service!
We have a culture of continuous improvement, and therefore measure everything from response times, to First-Time-Fix performance, and if Customer Feedback & Reviews (linked to our Net Promoter Score [NPS] system) identifies something's causing us to fail in our commitment, then we fix it!
Home-Check are 100% focussed on Quality!
We operate to a Quality Management System, and hold accreditations from other independent 3rd party organisations including:
At Home-Check, we understand that any kind of issue can be extremely stressful for Customers (regardless of how minor it may seem to others).
That's why we do everything possible to help remove that stress as quickly as we can, and believe a major part of that is keeping Customers fully informed and up to date on what's going on.
Our online Job Management system will confirm everything that's happening in real-time to you, and therefore you receive automated emails/SMS messages advising:
Home-Check guarantee you'll never be left in the dark!
Stein Electrical & Mechanical Solutions Limited is an introducer appointed representative of Phoenix Financial Consultants Limited ("Phoenix"). Phoenix is a credit broker that is authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 539195) which offers finance for home improvement projects from its panel of lenders. All finance subject to status and credit checks.
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Stein Home-Check